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[THANATOS].-Hades · 03-08-2010, 05:50 PM

I haven't used Xbox Live for over 4 months now and today I check my spam folder and see that my service was auto-renewed yesterday...

So I get on the website and after digging for 15 minutes find a prompt to cancel auto-renewal and after going through "Are you sure..." prompts I checked account status page and Auto-Renew is still on... This time I can't even get to the page to cancel auto-renew.

Fine, so I try to remove my credit card info... 5 min later I can't do that either cause there is an "outstanding balance" (fuckers just charged me $50+ tax and still want more?).

Next step... email support which has these dated drop downs and none have the option for billing, great, but I send an email anyways.

Final step... call customer support and after waiting for 45-50 minutes I get disconnected.

Fucking assholes did not give any indication that the service renews itself, no email to warn prior to being billed, nothing short of a fucking ripoff.

Will check tomorrow to see if they respond to email and if they don't will have to call back to talk to "Bob" in India.

[THANATOS].Zer0-^GT · 03-09-2010, 01:39 AM

Yea right. Your just setting up an Alibi here for when your parents see your creditcard bill, you'll have a clean story then what it actually was...

Paying to suck some dick in a lonely carpark

[THANATOS].-Hades · 03-09-2010, 01:42 AM

[THANATOS Wrote:.Zer0-^GT"]Yea right. Your just setting up an Alibi here for when your parents see your creditcard bill, you'll have a clean story then what it actually was...

Paying to suck some dick in a lonely carpark

That's something you might do, I don't need to make any excuses for a $50 bill. Just angry that they would pull something like this and the fact that I'm getting charged for something I haven't used in a long time and will not use.