Thanatos

I haven't used Xbox Live for over 4 months now and today I check my spam folder and see that my service was auto-renewed yesterday...

So I get on the website and after digging for 15 minutes find a prompt to cancel auto-renewal and after going through "Are you sure..." prompts I checked account status page and Auto-Renew is still on... This time I can't even get to the page to cancel auto-renew.

Fine, so I try to remove my credit card info... 5 min later I can't do that either cause there is an "outstanding balance" (fuckers just charged me $50+ tax and still want more?).

Next step... email support which has these dated drop downs and none have the option for billing, great, but I send an email anyways.

Final step... call customer support and after waiting for 45-50 minutes I get disconnected.

Fucking assholes did not give any indication that the service renews itself, no email to warn prior to being billed, nothing short of a fucking ripoff.

Will check tomorrow to see if they respond to email and if they don't will have to call back to talk to "Bob" in India.

Yea right. Your just setting up an Alibi here for when your parents see your creditcard bill, you'll have a clean story then what it actually was...

Paying to suck some dick in a lonely carpark

[THANATOS Wrote:.Zer0-^GT"]Yea right. Your just setting up an Alibi here for when your parents see your creditcard bill, you'll have a clean story then what it actually was...

Paying to suck some dick in a lonely carpark

That's something you might do, I don't need to make any excuses for a $50 bill. Just angry that they would pull something like this and the fact that I'm getting charged for something I haven't used in a long time and will not use.